Data deletion

Gesser Services LLC (Atlantic City, NJ) uses Gesser OS, its own customer system, to answer the messages you send to our Facebook Page or Instagram account and the forms you submit in our Facebook lead ads.

What we keep

Your name as shown by Facebook or Instagram, and the account id Meta gives us to reply to you.
The messages in your conversation with our Page or Instagram account.
What you share to request service: phone number, email, address or ZIP code, and the equipment problem.
The service request (lead) and any appointment created from that conversation or form.

We use this only to answer you and schedule service. We do not sell it or share it for advertising.

How to delete it

Email sbrito@gesserservicesnj.com with the subject “Delete my data”, or call or text (609) 826-1174.
Tell us the name on your Facebook or Instagram account and the phone number you gave us, so we find the right records.

Within 30 days we delete your conversation history, contact details and service requests, and confirm it by the same channel. We only keep what the law requires us to keep, such as invoices and payment records for work we already did.

More details: Privacy Policy.

Borrado de datos

Gesser Services LLC usa Gesser OS, su sistema de clientes, para contestar los mensajes que nos mandas a la página de Facebook o a Instagram y los formularios de nuestros anuncios.

Guardamos tu nombre de Facebook o Instagram, los mensajes de la conversación, lo que nos das para pedir el servicio (teléfono, email, dirección o ZIP y el problema del equipo) y la solicitud o cita que salga de ahí. Solo lo usamos para atenderte; no lo vendemos ni lo compartimos para publicidad.

Para borrarlo, escribe a sbrito@gesserservicesnj.com con el asunto “Delete my data”, o llama o escribe al (609) 826-1174, con el nombre de tu cuenta y el teléfono que nos diste. En un máximo de 30 días lo borramos y te lo confirmamos por el mismo medio. Solo conservamos lo que exige la ley, como facturas y pagos de trabajos ya hechos.